Openness means that as an organisation we encourage and support new ideas from our residents, volunteers and staff, by learning through discussion we appreciate each other’s differences and will adopt suggestions, which improve the service that Abbeyfield provides. We will be open to change, will seize opportunities that allow us to continue working towards our mission.
Honesty means that we will each work in an ethical way. As individuals, we will each lead by example in order that residents, volunteers and staff will have confidence in the integrity of Abbeyfield.
Respect is something we understand we have to earn. We earn it not only by valuing each other as individuals and valuing each other’s views, beliefs and background, but also by working hard to develop relationships with our residents, volunteers, staff and the communities in which we operate. We act in a respectful way towards each other; honouring the commitments and promises, we have made to each other.
Caring means that the wellbeing of our residents is central to everything we do, and that every individual will be treated with dignity and respect. It also embraces our staff and volunteers by learning and supporting each other.
Abbeyfield will be an organisation where people can grow and find fulfilment.